Careers

2nd Shift Wide Format Print and Finishing Operator

Work in a state of the art wide format printing facility producing high quality signage, super-fast! In an industry that generally produces products in 5 days, we are paving the way forward with most of our products produced in only 24 hours! We take pride in producing high quality work, we make thousands of signs but our customers individually judge us on the 1 they receive!

Some of the equipment you will be operating:

• State of the art Large Format Printers
• Digital flatbed cutting tables
• Automatic eyelet presses

Computer skills are needed, nearly everything we do here involves a computer, the better you are with them the faster you will pick things up.

Our Culture:

• A good work ethic.
• Clean Environment (Everyone is a custodian).
• Quality. (Our customers are our livelihood)
• Teamwork

The final bits and pieces you need to know:

• This role is a full time role for 2nd shift with the hours 2pm - 10:30pm.
• Training will be provided on the job.
• To continue our fast growth rate, we need to be growing our team with intelligent, reliable, problem solvers. If you’re wondering where this job has been all of your life, it’s time to get in touch.

To apply please do the following:

Apply through Indeed, we manage our applications here.

Job Type: Full-time

Pay: $24.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance
• STD
• EAP

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday

Ability to commute/relocate:

Allentown, PA 18106: Reliably commute or planning to relocate before starting work (Preferred)

Education:

High school or equivalent (Preferred)

Work Location: In person

* Agencies do not contact us about this position.

Customer Service Representative

Easy Signs is an internet-based (easysigns.com), new age signage manufacturing company with a strong focus on technology. It is Australia’s leading online signage and manufacturing company and has expanded to the US. With industry-leading turnaround times and 98% of jobs being produced in-house we are aiming to grow quickly! In Australia, Easy Signs was one of the fastest-growing manufacturing companies in both 2017 and 2018 and was listed as the Most Innovative Manufacturing Company in Australia in 2019.

The good news is, we are looking for the right person to be in the founding team for our Customer Happiness Team in the Lehigh Valley!

Let’s get into a bit more detail about the role. In any given day you’ll:

• Process customer orders into our system, ranging from phone orders to orders placed online.
• Resolve customer problems over phone and email. Yes, unfortunately, our fantastic production team does make the odd mistake. However, we are all about the customer, so you find yourself always making them happy!
• Quote customers on a range of signage from a straightforward item, through to complicated multi-product quotes.
• Discuss artwork requirements with customers ranging from experienced designers, through to your grandma who thinks windows is what she looks out.
• Provide excellent customer service, answering all the standard questions such as… How long will this product take to make? When will my sign be delivered? How are you guys the most amazing sign company I’ve ever dealt with?

Still sounding like a good fit? Here’s a little bit about the rest of the company:

• We plan on growing fast! As such things are always changing and evolving, it doesn’t get boring!
• You will be supported by our fantastic production team that runs at a rate of over 99% of jobs dispatched on time or early. As you can imagine, this avoids angry customers and results in a ton of thank you emails!
• We have 10 core values that shape the way we work, these values are what drive super-fast lead times, great pricing and high quality signage- all of which results in happy customers and staff.
• We work hard to make sure our customers are happy, but we also make sure we have fun every day as our corporate culture is super important to us.

Here is what we need from you:

• High School Diploma or equivalent
• You will be sitting in front of a computer with 2 screens for most of your day, with 5 or more applications running that you are switching between.
• A thirst for learning! We have a wide range of products and variations of those products, the more you can learn about them, the more efficient you will be, and the quality of your service will increase!
• A love of organization. When you see a bunch of tasks to do, you put them in order and work through them efficiently and logically! Not to mention, you get a buzz when they are all complete!
• An above-average grasp on the English language. You are writing emails all day and discussing signage over the phone. All of this communication needs to be well written, friendly and professional. If you think an ‘i’ in the middle of a sentence is perfect as lowercase, this is not for you.

The final bits and pieces you need to know:

• The hours for this role are 9:30am - 6pm Monday to Friday. (40 hour week)
• $21 per hour. Some reasonable overtime is expected, and unreasonable amounts will be paid at overtime rates.
• To continue our fast growth rate, we need to be growing our team with intelligent, reliable, problem solvers. If you’re now wondering where this job has been all of your life, it’s time to get in touch.

To apply please do the following:

• Write a cover letter that demonstrates you have read this job description and list the experience and attributes that would make you a suitable candidate for the position.
• Apply through Indeed, we manage our applications through here. If you email or call us, the application won’t be passed to the correct person.

* Agencies do not contact us about this position.